2/10 Terrible
Patricia M.
20 Oct 2024
Disliked: Check-in, communication, location, listing accuracy
Baware of Jessica
After spending several weeks looking on various sites we were delighted to find this apartment. However three days before travelling I received a phone call from Jessica explaining that she was double booked and she had found us a wonderful apartment replacement and we wouldn’t be disappointed. However we had gone from a frontline penthouse to an apartment at the back of a building with only a small side view of the sea. On the third day I was unable to move with a pain in my back from the bed. Jessica was most uncaring and just told me to remove some of the mattress. The bed was a foam mattress with two soiled toppers. I was disgusted with Jessica’s lack of care and the whole experience. Comfort is the most essential thing and she totally mislead us with this apartment and charged us extra for the inconvenience. She is not a host to be trusted. Beware Please note that I was unable to stay at the penthouse and this is not a review for the penthouse but if you are dealing with a Jessica think twice
Patricia M.
Stayed 9 nights in Oct 2024