4/10 Poor
marie s.
9 Feb 2024
Liked: Check-in, communication, location
great location but very basic accommodation
Definitely a great location as I’ve lived in the area for 10 years, very accessible to local amenities and central London. However, I feel that the accommodation is not suitable for longer than a few days stay and not very functional for more than 2 people - I stayed for 2 weeks with my family and paid thousands of dollars thinking it would be “home away from home” and it was more like being in student accommodation- no dryer, no proper garbage can in kitchen meant we had a garbage bag lying around on the floor every day, not enough basic cooking tools such as a large pot or large frying pan or a proper large salad bowl meant I couldn’t cook properly for my family and had to resort going out to eat most of all time- even basics such as a ladle weren’t available - The kitchen supply and other things in the house (i.e. a no brown living room rug that once was a cream colour) is largely just cheap Ikea/old hand me downs and things one would throw away. Thrifty towels and bedding, cobwebs in bathroom, and no cleaning tools on hand such as mops etc. to use at one's disposal to maintain level of cleanliness. Host not on hand over xmas holidays to deal with issues immediately and when raised with host post-stay they did not care about or resolve my negative customer experience - very strange indeed and I suppose says it all about the quality of stay at this property
marie s.
Stayed 14 nights in Dec 2023
