8/10 Good
Danielle V., Honolulu, United States
14 Dec 2023
Liked: Check-in, communication, location, listing accuracy
4 stars is a bit generous, but it met most our needs!
* None of the TVs worked upon arrival. People had unplugged cables and HDMI cords. We got all 3 sorta working, but there was certainly not Xfinity HD channels as advertised and one was remote dead, we had to purchase batteries. The ceiling light/fan in the master not working. If you wanted the fan, you had to sleep with the light on. This remote was also dead or possibly broken. We purchased batteries out of pocket as well. It was unbearably hot and difficult to sleep the first 2 nights until the overnight temps sunk. It would have been nice to have beach towels provided, but I understand most rentals do not necessarily provide. The barn door for kids bedroom was exceptionally hard to keep on the track. Cleanliness overall was a 4, the fact the dishes were all put away wet with food particles still stuck to them was a gross out & the reason for a 3 rating. We give an overall rating of 4 because we did not contact the property manager with our concerns at any point in time. One we didn’t want to be disturbed, and two we were not at all confident anyone coming out would actually be able to fix the TVs and master bedroom fan same day. It felt like it would be more hassle than it was worth and we didn’t want family time interrupted
Danielle V.
Stayed 6 nights in Nov 2023
