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10/10 Excellent
iris b.
21 Feb 2025
Comfortable Stay in a Well-Equipped Apartment, with a Few Minor Issues.
I have previously stayed in the same apartment, Cocoa Suites 37, for both one-week and two-week periods several times in the past few years.
I really love that it has wall-to-wall carpeting throughout the entire place (except, of course, in the kitchen and shower-room).
I also appreciate that it has a separate bedroom, unlike other rooms at Cocoa Stays York.
I find that the heating works well, although in the evening, it turns off in the living room and had to be restarted manually. However, I didn’t have the time to contact the staff to ask for instructions on how to keep it running continuously for 24 hours.
The kitchen is small but efficient for preparing simple meals in the microwave or oven, and it had everything I needed. However, the cutlery this time was not clean, with food residue stuck to it.
The bathroom floor also wasn’t entirely clean, as there were hairs left behind—either from previous guests or possibly from the cleaner.
Another issue was that the code for the gate to the waste disposal area didn’t seem to be updated, as it simply wouldn’t open the gate. As a result, I had to take my trash and look for nearby public bins.
Aside from these points, everything was perfect. The apartment had everything needed for a one-week stay, including hand soap in the kitchen, which wasn’t provided in previous visits. The check-in check-out process was smooth, and I will gladly return again.
