6/10 Okay
James T.
24 Mar 2025
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Rome in March
The property is in an excellent location. Basic amenities were present: apartment is very clean, has ample space, good day lighting and comfort controls. The apartment is in need of a good painting and the furniture, although comfortable is not up to the standard of a uniquely positioned apartment in Rome. Alessandra keep me well informed and helped arrange a limo from the airport with Daniel—who was terrific. The check in was a mess: usually I am greeted by a person at check in to go over arrangements including how the appliances work, etc. Not this time. Francesca scolded me for not informing her of my arrival details when actually I had called her through the given phone number I was asked to use by Alessandra; I was not informed to use WhatsApp. Daniel (not Francesca) helped arrange early access to the apartment for which I am grateful. Overall: very good basics with some missing follow through which could have made the experience outstanding.
James T.
Stayed 7 nights in Mar 2025