4/10 Poor
Elliot G.
16 Mar 2023
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Ok but not great
The property was OK but many things were lacking / disappointing. The downstairs area is really cold and lacks ventilation - there is evidence of mould on lots of the walls - and particularly the bathroom so nothing dries. It was very musty when we checked in. Some of the furnishings (e.g. rugs, paintings on the walls) that were in the photos weren't actually there so it doesn't feel very homely. Likewise some of the furniture was different from the photos - particularly the balcony furniture, which is now a cheap plastic set that was filthy and puddled when we checked in. The neighbourhood has little in the immediate area and is a 30 min walk to the main Rossio square. TV didn't work initially but they were prompt in sending someone over to fix it which was appreciated. The outdoor balcony was nice and the kitchen was decent but overall we were disappointed given the price and the photos in the listing.
Elliot G.
Stayed 5 nights in Mar 2023
