4/10 Poor
Semukelisiwe N.
16 Aug 2024
Liked: Check-in, communication, location
Disliked: Cleanliness
Beautiful but neglected
Big, spacious & beautiful property with a lot of potential
- Bedroom spacious and nicely made linen provided with TVs in the bedrooms
- Large open plan living area fully equipped for self catering.
- Property manager helpful with arranging airport pickup and taxis. (Definitely consider hiring a car before coming it’s needed if not get number of taxi company that drops you off from airport so you can use to book when getting around)
- Living area smell was stuffy as if needing airing out, there was also a lot of ants crawling all over the living area. Reported the ants no help for a day till following day without notification a bug spray left outside the door.
- The veranda just outside the living area was not habitable because it was so dirty the floor haven’t been swiped and table cleaned in ages even if it’s outside space if it is regularly maintained it shows they wouldn’t be that level of neglect.
-The same neglect extended to around the pool are we could not walk barefooted because it was dirty and dusty and the same applies to the sun beds which never used too
-The pool was dirty we reported they came to clean but only the pool not around the pool. We were therefore, able to use the pool on that day.
-We left villa after only 2nights stay although booked for 7 nights. Found alternative accommodation with a friend
-At checkout reached out to give feedback to avoid writing all this in this platform but 3times up to today was told owner will be informed still nothing
Semukelisiwe N.
Stayed 7 nights in Jul 2024
