8/10 Good
Marion D.
21 May 2024
Liked: Check-in, communication, location
Loved York
With a few changes our stay would be fully delightful. Brilliant location. Car parking. Loved it but instruction need to be clearer
We eventually got hot water to the shower that didn’t go cold but even then it wasn’t hot hot. Lights anre on dimmer switches annd it took a call to Stayz for us to learn this so we could turn some lights on ant anll and others up. The stove exhaust fan didn’t work and the fire alarm went off 4 times. We couldn’t find a code to turn it off. Excellent that the home included a spa bath, dishwasher, dryer and washing machine but minimum use to us as only 2 dishwasher and one washing tablet for 2 weeks. Nothing for the spa and just 2 rolls of toilet paper for our 2 week stay. The dishwasher needs a service. The cleaner needs to get fluff from under the cupboards and to clean the fluff out of the drier. This is the first time we’ve been expected to carry cleaning / washing products. We had a number of conversations with Stayz while there so hopefully these matters will be sorted for the next guest
Marion D.
Stayed 14 nights in May 2024