6/10 Okay
Stephanie F.
11 Sept 2024
Liked: Cleanliness, location
Disliked: Check-in, communication
We checked out 4 days early..
Unfortunate circumstances meant we had to find somewhere to extend our stay in Lugano very last minute which is the only reason we ended up here.
Constant issues with wifi dongles not working. The third one they brought eventually worked well.
Dirty frying pan took 10 minutes to scrub off the burnt crust, non stick had been scraped off in places and was generally quite gross. It really needs replacing.
No bottle opener / corkscrew
Tiny TV in living room not plugged into anything
Socket to the left of the TV didn't work so nowhere to plug anything in the living room unless you unplugged the wifi
Sofa unbelievably hard
Light on hob was not working, needed a head torch to cook anything in the kitchen
Random collection of glasses look like they've been stolen from bars, some of which were dirty
Bathroom door loudly drags on floor and gets stuck when you open and close it
Plug in bathroom sink didn't work
Only one set of keys which have to be collected and returned to their offices
Mattress was too wide for the bed causing it to curve up over the frame on one side
Overhead rain shower didn't work, only the small handheld shower due to a missing knob
Overall very basic student type accommodation. You can see they have spent as little money as physical possible to make this place 'liveable'. Fine if you plan to spend no time here except sleeping I suppose. On the plus side, the location was great...
Stephanie F.
Stayed 7 nights in Sep 2024