2/10 Terrible
Bernie G.
31 July 2024
Liked: Location
Disliked: Cleanliness, check-in, communication
Disappointing
We stayed at No 1 Barton Court last week. We were a little disappointed.
1. We had been given the wrong code - the letters had been transposed AB instead of BA. When we rang we were told that it didn’t matter clearly it did. The key safe is also very difficult to use.
2. The front door of the building is difficult to unlock - there is a knack - you have to push the key in hard whilst pulling the door otherwise the door re-locks
3. There was dirty water in the washing up bowl.
4. Despite reading the instructions we could not operate the microwave
5. Numerous bulbs need replacing including one bedside light, both bedrooms, the hall and the sitting room. Several shades are missing.
6. The fridge light did not work and the fridge was noisy.
7. There were stains on the quilt. There were stains on the mattress protector
8. The shower hose is beginning to deteriorate
9. There is a failed (PAT) extension flex in the wardrobe
10. The bedroom light switch fell off on first use. It looked incomplete - there were no bits on the floor. Had it just been balanced for us to ‘break’.
11. The stair carpet / communal entrance needs cleaning
12. The windows panes were clean but there was significant dirt visible in the frame when open.
13. There were weeds and litter directly outside the front door.
Bernie G.
Stayed 4 nights in Jul 2024