I was a little worried about staying at a new listing but I had good communications with the owner about the location an we originally planned to travel with my mother so a ground floor home was ideal. The home is lovely. The pictures don't really do it justice. It look newly renovated but they retained the original beems in the ceiling. It's 3 stories and quite cute with all you could need. The stairs are a little steep but no issue. It's a quick walk from the Arsenal stop on the vaparetto. Alfonso met us at the stop and guided us to the home, which was easy to find afterwards. We arrived early so he let us drop off our luggage and go explore while it was being cleaned. It was quite clean and the water pressure was a dream, to quote my sister. There were 6 of us, 4 adults and 2 children, so plenty of room. The door is quite sturdy and the picture with the little tunnel is more of a guide on how to get there, not the entrance. We felt quite safe and secure in the home. It was a quite little neighborhood close to San Marco.
Alfonso was great. He steered us to a nearby neighborhood for a market and food, which seemed to be more locals than tourists. He provided a welcome bottle of prosecco, coffee, and snacks, and was available for questions and to change the temperature when needed. It was really a lovely stay and I would absolutely stay again.