10/10 Excellent
Amy
19 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is conveniently located just a short walk from the train station. With so many bridges in Venice, we appreciated only needing to cross one with our luggage. I loved the location, especially being on the third floor with a view of the Grand Canal. Although it took about 30 minutes to walk to the main attractions, strolling through the charming lanes, discovering shops, and crossing various bridges made the walk enjoyable.
The check-in process was convenient and straightforward.
However, there are a few areas for improvement. The facilities and furniture should be thoroughly inspected and repaired after each checkout, especially since guests are required to leave their credit card details in case of any damage. Upon checking in, I noticed the arm of a chair in the lounge was broken. I had to take a video and send it to the young lady who assisted us to ensure it was documented. Fortunately, there were no issues in the end. Additionally, I would recommend bringing mosquito repellent.
Amy
Stayed 3 nights in Oct 2024