I had booked this place for 7 nights, however after we arrived, we had to immediately get out of the property and relocate to a hotel nearby. We discovered BLACK MOLD in the upstairs bedroom when we were about to head to bed (around 1 am). The black mold was hidden behind the door. It was not a pleasant sight to see and not a safe place for me and my mom to sleep in. It took us until 5 am to sort it out with Expedia to relocate to a nearby hotel.
At first, I was very pleased by Dean's communication, as he was very generous to greet us and brought us milk and fruits for the stay. We were coming into the city late so we told him it would be better for us to do self-checkin so that he doesn't have to wait for us. BUT, after confronting him about the problem, I heard nothing from him, not even an apology.
Things that were inadequate about this place:
- there were water stains on the walls in the living room
- wardrobes are not secured, must be careful of opening them
- the bathtub floor is slippery, so be careful!
- lots of scents and bug/mouse repellents are used throughout the property. It's very pungent, seems like they are trying to cover the moldy/old smell.
- not the most convenient property layout to live if you have 4 or more luggage since you'll have to go through 2 doors and stairs within.
- lobby lights turn off shortly, most of the time you'll be left in the dark
Kindly suggest that the host improve the items above for future guests to stay there comfortably.