2/10 Terrible
Rob R., Laguna Hills, CA
23 Dec 2023
Disliked: Communication, location, listing accuracy
FRAUDULENT LOCATION
The property presents as being a one minute walk to the town square and the icon on the map shows the property to be very close to the beach. In actual fact, it is a 1 hour and 22 minute walk to the town square (according to google maps) and is right off the main (307) highway which is no where near the town and is very noisy.
Teresa was uncooperative about this major problem and is trying to blame VRBO for the location discrepancy. I don’t accept this excuse and I have asked for a full refund (we stayed one night out of 4) but she is completely ignoring my request.
If you’re looking to be close to town this location is not for you!
This property LOCATION is a TOTAL FRAUD!
I will be taking measures to gain my money back for this gross misrepresentation of the property location. I gave her ample opportunity to make this right in the past four days but she is not the least bit interested in refunding my money.
Rob R.
Stayed 4 nights in Dec 2023