This was a bucket list vacation, I guess the best word to use is lazy, there was 16 of us, we checked in and got settled, the master bed room tv didn’t work, the water to the soaking tub wouldn’t turn on, Adam would respond very quick, but until we told him how to fix the problems, he did nothing but tell us “sorry about that”, (lazy) at a 100 bucks a day rental would be one thing but not at this price, the other things like buying your own toilet paper and paper towels for the kitchen, that has no linens, and bath towels are only 2 to a bathroom, there are beach towels, when you look at the u-tube video of the place he says there are extra mattresses to use, we asked to use them and was told we only had 16 people so we didn’t need them, so we pulled mattresses off upper beds to fit the family’s different needs, there is a lot of little things that are broke or just need some attention, (lazy) like shower in the bath off the pool, the mount that holds the head was broke so you had to hold it to take a shower, no noise after 9 pm, really people are on vacation (like I said little things) it’s a shame, with just a little effort this place could be amazing, but looking around you can tell no one cares, and I’m sure Adams review of us will be we were demanding, we still had a great time and the pool was great! Good luck on your stay!!