8/10 Good
Damon B.
2 Jan 2025
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
Great Location, but Check-In and Amenities Could Be Improved
The location of this property is fantastic, making it a convenient base for exploring Valencia. However, the check-in process was unnecessarily complicated. SimplyStays, the third-party management company, handles the booking process, while VBRO is just the listing platform. I had issues securing payment online through multiple links provided by SimplyStays.Upon arrival in Valencia, I had to visit the SimplyStays office to finalize payment and complete check-in, which was inconvenient and out of the way, especially as we arrived via the train station.Regarding the apartment itself:Hot water: As a family of four, we quickly realized the hot water supply was limited. Quick showers were necessary to ensure everyone had warm water.Maintenance: The unit could use some attention:The bathroom sink faucets were very loose.The living room couches need some care or replacement.The kitchen was understocked and could benefit from additional utensils like a spatula.Value: We stayed during the holidays, so the price was likely higher than usual, but the prime location helped balance the experience.With some improvements to the check-in process and minor maintenance, this property could offer a much better overall experience.
Damon B.
Stayed 7 nights in Dec 2024
