2/10 Terrible
丹琳 洪.
10 Oct 2024
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
No hot water, steep stairs, bad attitude
They didn’t tell me the hot water is limited during check in cause if I was told, I would choose another place. when I find out, the hot water only last 3 minutes!!!!! When I told the agent, she said I need to turn the water on and off during shower to keep the hot water last longer(which is so stupid) I tried that on the second day, the hot water still only last for 5 minutes, it was 13C degree and raining when I was there, can you image have cold shower for 3nights in that situation?
the stairs is the steepest stairs I ever have! It’s very dangerous to carry your suitcase up and down. Even without suitcase, I had to hold the handle really tight so I don’t fall. And the place is small, you can barely open your suitcase.
When I ask for 1 night refund due to the hot water issue, they kept me waiting for a long time then told me it’s “normal” for the hot water to be that way and reject my refund request. I end up calling my credit card company to dispute the whole transaction to get a full refund. Such a scam!!!!
The only good thing about this place is the location, but that’s it ! Don’t recommend it unless you want to suffer during your vacation! Defintely won’t stay here ever again!
丹琳 洪.
Stayed 3 nights in Sep 2024
