2/10 Terrible
Sara Evans
27 Oct 2024
Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
Disappointing
This is a 3 bedroom apartment and because the location was only 15 mins walk to the centre of Madrid should have been perfect. However, it was the worst place we’ve ever stayed in. The host was courteous but the place was filthy. Wardrobe shelves covered in dust, needed cleaning before putting our clothes away. The kitchen had the previous occupants food in the fridge. If someone called Colin is reading this your pizza is still there! Bedroom drawers were dusty and had bits of rubbish in them. Exposed electrics in bedroom and living area. The flooring is chipped and damaged throughout. Stains on pillow cases and towels. No kettle or adequate utensils. There was no hairdryer which we reported to the host and then didn’t hear anything so had to purchase our own for €40. I have never left a negative review before and have travelled extensively. To the owner I’d say spend some money on the place, keep it clean and value your guests. I doubt we will be trusting Vrbo again.
Sara Evans
Stayed 4 nights in Oct 2024
