6/10 Okay
Debby T.
22 July 2024
Liked: Check-in, location, listing accuracy
Passively maintained
Dishwasher did not work, and apparently has not worked for several weeks. Gave property manager list of items on Sunday morning: dishwasher, kitchen faucet broken, broken coffee pot, vines covering steps and path to beach, one remote chewed up by dog, and one remote taped together with no batteries. Got excuses re understaffing and no proactive communication re response time. Jimmy came late afternoon on Tuesday and repaired what he could. Jimmy was good. Dishwasher repairmen came on Wednesday afternoon and, after saying they needed to troubleshoot issue and would be back in, disappeared. Obviously owner and property manager are only responding to issues raised by renters and only doing minimal work. Another renter told us they stayed here in 2023 and had no AC for 5 days. Most poorly maintained home in our 20 years of vacationing on Topsail.
Debby T.
Stayed 7 nights in Jul 2024