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6/10 Okay
Krista M.
18 Nov 2024
Overall good, with some suggestions for better
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was lovely, the open air concept was unique and romantic (for a couple). The hotel grounds and amenities fabulous. Great proximity to the beach! Upon our arrival, we did not have a key to lock up to go out and there was a 3-inch scorpion stuck in the fan. Nobody replied to our message until the next morning. We didn’t know yet that it was safe to leave the door unlocked we had to be creative and brave to find tools to kill and remove the scorpion. It would have been appreciated to have a brief orientation or binder of information to answer questions such as is the water potable, nearby amenities, is the ocean safe for swimming, a bit of history in the area, suggestions for beach or day trips, costs of things, etc.The kitchen was uninspiring and sparse: no coffee maker, some well-used utensils and cheap, boring dishes, micro-fiber dish cloths and towels. The sink plug was broken. It would have been more memorable and inspiring if there was Mexican glass or pottery! Bathrooms: some maintenance required. The toilet for the common bath did not work. The scraping shower door and shower heads certainly did not make or break the stay, but were not luxury. The mini-pool was cool temperature, and a refreshing dip on the first day, but when there seemed to be blooms starting to grow, we questioned whether there was a filter or cleaning and decided not to useWe arrived Saturday evening and did not feel we needed the Tuesday cleaning but would have preferred perhaps Thursday. The cleaning service was excellent. We travelled as a family and there was little space to relax together. There was one bench that was comfortable for 2 and could fit 3 and we used the dining table for meals, but we found we retired to our beds. The condo was fine but could have been boosted with some spruce ups to the furniture, sheets and bedding (why not use the beautiful Mexican wov
Krista M.
Stayed 7 nights in Nov 2024