6/10 Okay
Alex L.
8 Apr 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Mishaps Happen
Christpher's condo was perfect in every way. It was Immaculate and had everything that I was hoping to find in my rental. Unfortunately a hot water pipe busted in the foundation. The hot water was never really hot, but on the 3rd day it just became cold. I had to vacate on the 4th day although looking back on my decision, I should have just stayed on without hot water if the owner would have let me. My vacation basically was ruined because of where I ended up. I was told I could get a refund or move to another property. Unfortunately I was unable to return home as I had pet sitters who traveled a long distance to stay in my home and take care of my pets so a refund was not a viable option. I agreed to move to another condo. I'm not sure I made the right decision as the condo was nothing that I would ever have considered staying in. It turns out it was worse. I had very noisy upstairs neighbors who I think had a trampoline above my bedroom. There was construction going on in one of the adjacent condos and traffic noise outside the condo was constant throughout the day. It is unfortunate that I have to report this as I know these things happen, but having this as my first Vrbo experience has soured me on my experience. Christopher was very apologetic about the mishap and his condo is absolutely perfect otherwise, but still this customer felt let down.
Alex L.
Stayed 13 nights in Mar 2025
