Save

Chalet

Overview
Amenities
Policies
Location
Host

8.8

Excellent

2 bedrooms2 bathroomsSleeps 8144 sq m

Popular amenities

Pet-friendly

Hot tub

Washer

Outdoor space

Kitchen

Air conditioning

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Gatlinburg, TN

Ober Gatlinburg Ski Resort and Amusement Park6 min drive
Gatlinburg Convention Center8 min drive
Great Smoky Mountains National Park Headquarters11 min drive
Knoxville, TN (TYS-McGhee Tyson)77 min drive

Most relevant reviews

6/10 Okay

Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to...

Paula J.

Jun 20, 2023

Rooms & beds

2 bedrooms (sleeps 8)

Bedroom 1

1 Queen Bed

Bedroom 2

1 King Bed

Loft Area

1 Queen Bed

LR Sleeper

1 Double Sofa Bed

2 bathrooms

Bathroom 1

Bathroom 2

Spaces

Deck or patio

Kitchen

About this property

Serenity Heights - AWESOME VIEWS, Hot Tub, FREE Area Attraction Tickets!!!

"Serenity Heights" is a charming 2 bedrooms, pet-friendly Chalet tucked away in the Great Smoky Mountains. Offering all of the amenities of home including WIFI
and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg.

Located in Chalet Village off of Ski Mountain you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles.

This 2 Bedroom, 2 bath unit that sleeps 6 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year.

In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Jacuzzi tub with a view of the mountains. There is also a full bath with a shower/tub combo, and private deck access.

If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you!

***There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property ***

Don’t miss out --- Call us today to book this beautiful retreat.

You will receive one free ticket to all of these attractions per paid day of your stay.
Dollywood
Country Tonite Music Show
Alcatraz Crime Museum
Comedy Barn Theater
Rocky Top Mountain Coaster
Sky Pirates of Mermaid Bay
Skyland Ranch
Soaky Mountain Water Park
The Grand majestic Theater
The Great Smoky Mountain Wheel
The Stampede
The Pirates Show
Hatfield's and McCoy's
Titanic Museum
Wonderworks
Paula Dean's Lumberjack Feud Adventure Park
Beyond The Lens! Family Fun
Great Smoky Mountain Wheel
Mad Dog’s Creamery
Big Creek Expeditions
Crave Golf Club
Top Jump Trampoline & Extreme Arena
Rowdy Bear Mountain
Xplorie Movie Night 2 Free movie rentals at a time
Paula Dean's Lumberjack Feud Show
One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily.

Property manager

Bear Camp Cabins

Premier Host

Languages

English

Amenities

Hot tub

Kitchen

Washer

Dryer

Pet-friendly

Free WiFi

Hot tub

Kitchen

Washer

Dryer

House Rules

Check in after 4:00 PM

Minimum age to rent: 21

Check out before 10:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

Pets allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

About the area

Gatlinburg

This chalet is located in Chalet Village, a neighbourhood in Gatlinburg, and is near theme parks and in the mountains. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Ober Gatlinburg Ski Resort and Amusement Park and Ripley's Aquarium of the Smokies are popular area attractions. Gatlinburg Space Needle and Anakeesta are not to be missed. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with hiking and horse riding.

View more Chalets in Gatlinburg

Gatlinburg, TN

What's nearby

Ober Gatlinburg Ski Resort and Amusement Park - 6 min drive
Gatlinburg Convention Center - 8 min drive
SkyPark - 9 min drive
Ripley's Aquarium of the Smokies - 10 min drive
Great Smoky Mountains National Park Headquarters - 11 min drive

Getting around

Alcoa - Knoxville Airport (TYS) - 78 min drive

Restaurants

‪Crawdaddy's Restaurant & Bar - ‬9 min drive
‪Ole Smoky Distillery - ‬9 min drive
‪Mellow Mushroom - ‬8 min drive
‪Smith & Son Corner Kitchen - ‬9 min drive
‪Smoky Mountain Brewery - ‬8 min drive

Frequently asked questions

Is Serenity Heights - AWESOME VIEWS, Hot Tub, FREE Area Attraction Tickets!!! pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Serenity Heights - AWESOME VIEWS, Hot Tub, FREE Area Attraction Tickets!!!?

Check-in begins at 4:00 PM.

What time is check-out at Serenity Heights - AWESOME VIEWS, Hot Tub, FREE Area Attraction Tickets!!!?

Checkout is at 10:00 AM.

Where is Serenity Heights - AWESOME VIEWS, Hot Tub, FREE Area Attraction Tickets!!! located?

Located in Chalet Village, this chalet is 2.2 mi (3.5 km) from Ober Gatlinburg Ski Resort and Amusement Park and 2.8 mi (4.4 km) from Great Smoky Mountains National Park. Traffic Light #10 and Ober Gatlinburg Aerial Tramway are also within 3 miles (5 km).

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.

Learn more

8.4/10

Cleanliness

10/10

Check-in

9.2/10

Communication

9.4/10

Location

9.2/10

Listing accuracy

6/10 Okay

Pilates Fit S.

6 Apr 2024

Liked: Communication, location, listing accuracy

Disliked: Cleanliness

Beautiful property close to town

The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy.

Stayed 3 nights in Apr 2024

6/10 Okay

Paula J.

20 June 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Okay

Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me.

Stayed 4 nights in Jun 2023

10/10 Excellent

Brad T.

11 Apr 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing family cabin

We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy.

Stayed 5 nights in Mar 2023

6/10 Okay

Jamie G.

17 Mar 2023

Liked: Check-in, communication, listing accuracy

Nice and quiet

It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice.

Stayed 3 nights in Mar 2023

10/10 Excellent

Kelsey H.

14 Mar 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful property!

We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone!

Stayed 3 nights in Mar 2023

10/10 Excellent

Toshiba M., Lewisburg

7 Nov 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend get away

The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean.

Stayed 2 nights in Nov 2022

8/10 Good

Melisa F., Port Clinton, OH USA

25 July 2022

Liked: Check-in, communication, location, listing accuracy

Stay at Chalet Village

We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you!

Stayed 4 nights in Jul 2022

10/10 Excellent

Billie D., Barnesville Ga

19 July 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great for my family vacation

We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described!

Stayed 3 nights in Jul 2022

4/10 Poor

Alysa O.

5 July 2022

Liked: Check-in, location

Disliked: Cleanliness, communication, listing accuracy

DO NOT book this listing.

Believe the negative reviews and do not book this listing. Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken. The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff. I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed.

Stayed 4 nights in Jun 2022

10/10 Excellent

Craig W.

1 July 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect mountain getaway

We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed.

Stayed 5 nights in Mar 2022

8/10 Good

Matt G.

23 June 2022

Liked: Cleanliness, check-in, communication, listing accuracy

Cozy and secluded

We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay!

Stayed 5 nights in Jun 2022

10/10 Excellent

Donna W.

13 June 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent family vacation location

Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement.

Stayed 7 nights in Jun 2022

10/10 Excellent

Chelsea C.

1 June 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful location

Our trip was beautiful, many bears experienced near the property we loved our time!

Stayed 4 nights in May 2022

10/10 Excellent

James P.

9 Apr 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Definitely felt like I was in the mountains!

Nice! Fun times, clean place, great view, good location, quiet, bedding and beds were a+, drive was mountainess so be careful during inclement weather. Only complaint was one towell and washcloth for kitchen, low number of towells and no oven mitts (which we bought and left). We really enjoyed the place!!!!!

Stayed 6 nights in Mar 2022

10/10 Excellent

Meaghan H.

8 Jan 2022

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Chalet vacation for the holidays!

Beautiful cabin! Phenomenal location close to Ober Gatlinburg and Downtown gatlinburg! Plenty of towels. Too cold for amenities. Cons: the drive up and down the mountain is definitely NOT for the faint of heart. We got stuck when we arrived at the street where the cabin was. I called the management for help- they did not help AT ALL! We called a different chalet for info and they helped us find our cabin. It’s not easy to find. Please work on your customer service and the management should have known how to better help us rather than just leaving us stranded up on a steep mountain. ** it was 30 degrees in the cabin! Took 2 days to warm up!! Please please next time be nice to your customers and turn the heat on prior to check in! Also, no firewood provided! You need to bring your own!! They don’t tell you that! Wish we would have known ahead of time!! Overall, still give it a 5/5! Was a great vacation and the cabin was awesome!

Stayed 4 nights in Jan 2022

10/10 Excellent

nick o.

12 Sept 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice view

Bears right out front

Stayed 2 nights in Sep 2021

10/10 Excellent

susan w.

28 June 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

View

Beautiful view

Stayed 4 nights in Jun 2021

6/10 Okay

nicole s.

26 May 2021

Liked: Check-in, location, listing accuracy

Disliked: Cleanliness

Not clean

Overall the property was fine. We had to wash all the bedding when we arrived because it had stains on it. One of the couples was going to just sleep on the pull out couch but when opened there was food. The couch also smelled like urine. There were dried stains in the downstairs bedroom when we arrived which looked like dog feces that didn't get cleaned.

Stayed 4 nights in May 2021

10/10 Excellent

Cleta M.

16 Feb 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Weekend

Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want.

Stayed 4 nights in Feb 2021

6/10 Okay

Amy G.

27 Oct 2020

Liked: Check-in, location

Disliked: Cleanliness, listing accuracy

Frustrated

The amenities were not available for us to use specifically the work out facility and pool tables. No warning ahead if time. Club house doors were locked and when speaking to the clubhouse office, closed due to covid. Contacted the Chalet office and they apparently we're not aware. Told us we could drive half hour away to use community center which was open and pay to use the facilities. These amenities were essential for picking this location. Very disappointed. Property needs work. Cobwebs in living room and bedroom. Rug in living room was full of pet urine odor. Need to remove all carpet. Upstairs balcony had many rodent droppings. Front door all chewed up at bottom leaving a space of daylight to shine through. Paying extra to have our pet stay is expected but I don't expect to smell other pets urine. I will think twice before using properties in the chalet village. There was not even an offer of any compensation for the lack of amenities we were entitled to use.

Stayed 4 nights in Oct 2020

6/10 Okay

Verified traveller

23 Oct 2020

Liked: Check-in

Disliked: Location

Not overly impressed

We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home.

Stayed 3 nights in Oct 2020

10/10 Excellent

Tara F.

3 Oct 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fantastic Views and lovely get away

Had a great time at Serenity Heights. The cabin was very clean, the hot tub was amazing and the staff was very responsive to a small emergency we had during our stay. Absolutely loved it!

Stayed 5 nights in Sep 2020

10/10 Excellent

Stephanie P.

2 Mar 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Serenity

Scary drive to the cabin but it was beautiful once we got there.

Stayed 2 nights in Feb 2020

10/10 Excellent

Jolinda C.

25 Feb 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Everything was amazing

Thank you

Stayed 3 nights in Feb 2020

10/10 Excellent

Michael J.

11 Feb 2020

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay even with unexpected changes

Our cabin was inaccessible due to flooding in the area. We found out the day before and were offered our choice of a few places. The place we ended up with was great. It was close to town clean and the property managers were outstanding in making sure that even with the last minute change our entire trip was great.

Stayed 3 nights in Feb 2020

About the host

Hosted by Bear Camp Cabins

What makes this property unique

You will receive one free ticket to all of these attractions per paid day of your stay.
Dollywood
Country Tonite Music Show
Alcatraz Crime Museum
Comedy Barn Theater
Rocky Top Mountain Coaster
Sky Pirates of Mermaid Bay
Skyland Ranch
Soaky Mountain Water Park
The Grand majestic Theater
The Great Smoky Mountain Wheel
The Stampede
The Pirates Show
Hatfield's and McCoy's
Titanic Museum
Wonderworks
Paula Dean's Lumberjack Feud Adventure Park
Beyond The Lens! Family Fun
Great Smoky Mountain Wheel
Mad Dog’s Creamery
Big Creek Expeditions
Crave Golf Club
Top Jump Trampoline & Extreme Arena
Rowdy Bear Mountain
Xplorie Movie Night 2 Free movie rentals at a time
Paula Dean's Lumberjack Feud Show
One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily.