I was a bit apprehensive about renting from Emerald Coast because of past reviews but we did & have no regrets doing so. We did need to contact them (nothing to do with the condo). We followed their instructions on how to contact them & I could see why some people (past reviews) were annoyed with having to deal with a different person each time. I’m assuming I messaged with 3 different people because I had to explain again when I’d get a response. It was resolved fairly quickly, under 24 hours, (over the Thanksgiving Holiday’s too) & had no other issues. I saw a past review about being charged extra & being upset. It’s included in all the information sent to you when you pay your deposit. You’ll avoid any extra processing fees if you mail them a check instead of paying by card. Also, once you pay in full, you’ll get another email & it covers everything and is very easy to comprehend. We had no issues like past complaints in other reviews. We would rent from them again in the future.
The condo itself is WONDERFUL! I LOVE you don’t have to check in. You go straight to the condo & everything is waiting for you inside. Whoever owns it has obviously thought it out. I have stayed in numerous condos & I’ve never had one this well stocked! We were impressed. I overpacked because they were so stocked & that’s not the norm in my experience. It was clean on arrival. The pictures on VRBO represent the condo accurately. All rooms had a box fan in the closet. There was a shower chair in the master suite closet. Plenty of dishes, mixing bowls, silverware, pots & pans, & sharp knives. A large dining room table with 6 chairs & we were able to pull 2 extra chairs up & enjoy all our meals together. I could go on about finding little details but you get the gist. It’s stocked! It's clean & updated.
Tower two, where this condo is located, has lots of carts to unload your luggage. It has an area to pull under to unload/load if it’s raining. I really appreciated they made the carts too tall to go into the condo because people tend to hide them overnight so they’ll have one when they need it. So, there's plenty of carts whenever we needed them. We had people arriving & departing at different times because of the holiday so it was nice. We didn’t have issues waiting on the elevator, it was fast & worked properly. There is also a set of stairs that come out right at the condo. I have lots more I could say but running out of space. We would rent this condo again.
