While the space was nice and beach access was satisfactory, the accommodations and amenities did not come as advertised. We have done an annual beach trip for several years, and this is the first time we feel a negative review is warranted.
Our issues began the moment of arrival. The upstairs balcony door was wide open, said door would not close and lock securely. Property mgmt was notified, and noted having been already informed that the door was having issues. It was expressed to property mgmt that we LOST access to an important part of the home including access to the top floor balcony, and we were not able to allow our children in this room to play and sleep due to the door not being adequately secure to our level of comfort.
Within 12 hours of our stay, the primary bathroom toilet seat, which was half way broken to begin with, completely detached from the frame yielding the toilet useless for all purposes. This was also reported to property mgmt.
Also, property advertises grill availability, but upon inspection, the grill was consumed by rust and in no way suitable to place any food over the top of. This was also reported to property mgmt.
There were no resolutions offered for any of these issues. It was astounding that losing access to a prime aspect of the home was acceptable. It was odd to ignore a broken appliance. And it was misleading to offer a grill that is not functional.
There were two other issues, bugs in the kitchen and a constant beeping/alarm tone