8/10 Good
MARCY W.
5 Jan 2022
Liked: Cleanliness, check-in, communication, location, listing accuracy
Misleading about the A/C, Master bed is lumpy -- but overall a nice stay
I very rarely give 5 starts and this place doesn't deserve 5 but close is fair. When you drive-up to the property, you can see straight-through to the infinity pool and ocean -- it's a lovely location. (The 5 hour drive is grueling from Panama City). However, they have lots of rules and lacking some basic kitchen supplies. First thing to know is the A/C IS ONLY IN THE BEDROOMS! and they mention several times to turn it off ($900 electric bill, they cry, as if I haven't just spent over $4000 to stay there for one week). You really get a feel like you are invading their vacation home. I had to hunt for a broom in order to sweep-up the overnight bugs. We really weren't bothered by bugs and we did find pull-down screens. We had to open the windows in main living room for get any sort of cooling breeze. They didn't mention these pull-downs -- which are delicate -- but it's almost like they didn't want you to find/use them -- because their directions are comprehensive, but somehow this wasn't mentioned. The main sliding glass door to the pool needs some TLC, we ended up using a side door, as we had to keep re-tracking the main door. A pool person comes by near daily to clean the pool. They are very clear not to touch any pool/jacuzzi heat or equipment. It's so hot, that you didn't want a heated pool -- it was used as a way to cool down after sunbathing. There are plenty of pool recliners and outdoor seating. The pool itself has a 6" deep sunning platform which was a nice feature.
They do not provide any spices. I understand the whole covid thing, but a little salt and pepper wouldn't be too much to ask. As well, they didn't have a normal flat spatula, or ice trays+, NBD, but it all accumulated. They unplug the built-in microwave and have left a small one on the counter. (Not really sure why, we hardly use microwaves, so NBD for us). They are honest about the internet and power surges -- it happens.
The worst part of the whole trip was the master bed (both ensuite rooms) were extremely lumpy. It hurt my back. They also do not have a closet to hang items -- because they lock their own private beach paraphernalia in master (we had to go to resort and rent), nor chairs to sit on.
Overall, it's a nice place. The owners need to realize, that yes, "it's their home" but it is our home-away-from-home that we paid for. We make it so they can afford it. No need to come across so possessive. Accept that it's a short-term rental. We own STRs and get it.
MARCY W.
Stayed 7 nights in Dec 2021
