4/10 Poor
sarah t.
30 Dec 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Game of telephone
The property was a bit dated. That was expected from the photos. When we went to set up the pull out bed it was covered with food from people sitting on the couch and it not being cleaned. We cleaned it as best we could. The company sent me a message about how was the cleaning. I responded with the state that the pullout sofa bed was left in and that we cleaned it. They then messaged me saying they would send somebody to clean it. I told them no and to make sure they clean it for the next person. We went out the next day to an aquarium. When we got home later that day I saw that someone had gone in our room. I was furious. I told them I didn’t want anyone in my room especially without my consent. They then told me that someone called me. I had one missed call from California. I told them that and also said even if they did call I didn’t get it so there is no way I gave them permission to go in my rental. Also the laundry room and game room were under construction. The quiet time was from 10pm-7am. They were doing construction in the unit above our bedroom and would start drilling at 7:50am 2 of the 4 days we were there. They didn’t work over the weekend. It was all and all a pretty terrible experience. I’m on vacation and don’t want to wake up before 8 am. I do have pictures and videos of everything in case they try and say that what I’m saying is not true.
sarah t.
Stayed 4 nights in Dec 2024
