2/10 Terrible
BM H.
4 Sept 2024
Liked: Location
Disliked: Cleanliness, check-in
Terrible
Dear Mikael,
C'est Incroyable & Terrible
When we arrived at the location we've to wait 3 hours before checking in and getting the keys.
My Family waited in the car and couldn't go to the badroom. 5 children waiting in the car!
I was waiting in te garden and I saw that the gras was sky high.
My 18 year old son mowed the lawn later that day. In the lawn I saw a broken glass.
After a couple of hours the concierge arrived. It was Ziyad. Strange because i had a conversation with Stéphane Constant. Ziyad was in a hurry and wanted to leave quickly.
We saw that the appartment wasn't cleaned. Sow we called him back to look for him self.
He said to us that it was cleaned and that the dust was from a couple of days before. He wasn't telling the truth.
My hole finger was coverd with dust. In one bedroom it looked like the previous guest had just gotten up. The bed wasn't made.
The sinks in the badroom were filthy, we saw hair in the shower drains, the water taps were filthy, the floor was filthy, everwhere there was dust, the beds were coverd with hair. I saw nails in the bedroom.
The pillow of my son was covered with bloodstains. Nothing was cleaned. We did it our self. It as a beautiful day but for us it went down the drain. The dishwasher was full. We have to clean everything. Ziyad did one thing. But that was nothing in compare what my wife and I did. In the evening we saw cockroach crawling in the house.
All very strange that the concierge said that it was his fault, he didn't
BM H.
Stayed 7 nights in Aug 2024
