8/10 Good
Andrew W., Alpharetta, USA
26 July 2021
Liked: Cleanliness, check-in, location, listing accuracy
Undersized AC offset an otherwise very nice house
The overall impression of the property is nice. However, the AC system is undersized, and it took until Wednesday (Saturday checkin) to get it right. We were advised at check in that it could take a while for the house to reach the proper temperature, so after trouble sleeping Sunday night, we reported the problem Monday morning that the AC cold not reach the set point. While the management company sent someone right away, it was NOT an HVAC specialist. it took another two days of not being able to cool the house before a professional arrived. The problem was addressed, and the house was comfortable for our last two nights. There is only one condenser for this large 4 bedroom house, only one intake/return, and only one thermostat for the entire 2 story house. The system is undersized for the size of the house, and I suspect based on the conversation with the people who came out that this isn't the first time that it has happened. Other than that, the house was very nice. The furnishings were nice, and the kitchen was well stocked for 7 adults. I was surprised that there were only two kitchen towels and no bath mats given that a property management company was used. We had to use the few hand towels for shower mats, and wash the kitchen towels multiple times to keep up. For the price, I think they could have supplied an appropriate amount of linens. The location is great, and if I were planning a visit at a cooler time of year, there would likely not be an issue. The bicycles were a great feature, and was one of the items that drew us to the house.
Andrew W.
Stayed 7 nights in Jul 2021
