Apartment

Ground-floor getaway in great area with strong WiFi, AC, pool & beach access

Photo gallery for Ground-floor getaway in great area with strong WiFi, AC, pool & beach access

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Reviews
8.4

Very good

2 bedrooms2+ bathroomsSleeps 589 sq m

Popular amenities

  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Washer
    WasherWasher
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Rooms & beds

2 bedrooms (sleeps 5)

bedroom 1

1 King Bed

bedroom 2

2 Single Beds and 1 Double Sofa Bed

2 bathrooms, 1 half bathroom

Bathroom 1

Bathroom 2

Bathroom 3

Spaces

Deck or patio
Kitchen
Dining Area

About this property

Ground-floor getaway in great area with strong WiFi, AC, pool & beach access

Residences El Faro, Surf 103

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A gorgeous condo in a beachfront complex, Barrel Surf 103 is highlighted by beautiful marble floors, granite kitchen countertops, and a variety of premium entertainment options. It also offers fiber optic WiFi (50 Mb), perfect for remote work, streaming, and distance learning.

The Faro community offers an infinity pool with jetted submerged loungers and a children's pool as well as concierge service, 24-hour security, and more. This ground-floor escapade also features a great patio from which to admire the garden and easily walk to the pool area.

Imagine being able to spend your holidays in the perfect refuge right in the middle of what makes Playa a magical place. Residences El Faro, a 65-unit condo nestled right in the heart of Playa del Carmen, is steps away from the famous 5th Avenue, and right on the shores of the magnificent white and turquoise beaches of the Riviera Maya in the Mexican Caribbean. Or set out to explore Tulum Jaguar Park (Parque del Jaguar).

This exclusive, beachfront complex offers the best of both worlds: the peace and quiet of a secluded complex while maintaining the proximity to all the fun.

Things to Know
WiFi is not available in common areas.
There is a shared laundry room. Tokens are needed for the machines and these can be purchased at the front desk.
There is a massage tent available in the pool area. The prices start at $15 USD.
The pool and beach access is available from 8 a.m. to 6 p.m.
The gym is currently closed.
** This condo has a strict policy regarding the total number of guests. No more than the max occupancy is allowed inside or to use the shared facilities.

Parking notes: No parking available.

This rental is located on floor 1.

Security camera details: There are active security cameras focused on the garage entrance, reception area, and every corridor. Cameras record 24/7 and the footage is automatically deleted every 48 hours.




Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.

Property manager

Vacasa of Quintana Roo
Premier Host
Premier Host

Languages

English, French, German, Italian, Spanish

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Air conditioning

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

No pets allowed

Smoking

Smoking is not permitted
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit

About the area

Playa del Carmen

Located on the beach, this apartment is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and parasailing adventures can be found near the property.
Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪100% Natural - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Sonora Prime – Playa del Carmen - ‬2 min walk

Frequently asked questions

Does Ground-floor getaway in great area with strong WiFi, AC, pool & beach access have a pool?

Yes, this property has a children's pool. Pool types include infinity pools.

Is Ground-floor getaway in great area with strong WiFi, AC, pool & beach access pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ground-floor getaway in great area with strong WiFi, AC, pool & beach access?

Self-parking is available for a fee.

What time is check-in at Ground-floor getaway in great area with strong WiFi, AC, pool & beach access?

Check-in begins at 4:00 PM.

What time is check-out at Ground-floor getaway in great area with strong WiFi, AC, pool & beach access?

Checkout is at 10:00 AM.

Where is Ground-floor getaway in great area with strong WiFi, AC, pool & beach access located?

Nestled on the beach, this Downtown Playa del Carmen apartment building is just steps away from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 24 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.8/10

Cleanliness

9.0/10

Check-in

8.4/10

Communication

9.8/10

Location

8.8/10

Listing accuracy

Reviews

This review comes from a trusted partner site and has not been verified.

6/10 Okay

Areli I.

The swimming pool is the best
Family arrived to a very clean unit. The staff onsite was able to provide us with extra drink water. The furnishings are dated but for the price that's fine. Really you can only sleep 4 adults, until coach is replaced I wouldn't consider this a fifth space. The AC works well, the pool is so nice. There are towels available for shower and the pool. There is a lot restaurant almost next door Les Amis that was so good we came back multiple times, it is very convenient to 5th ave were you can find anything you can possibly need
Stayed 5 nights in Jun 2024
This review comes from a trusted partner site and has not been verified.

8/10 Good

Billie W.

Wonderful condo.
The service and cleanliness of the pool and gardens. The men were very attentive to bringing the umbrellas and friendly.

10/10 Excellent

tom h.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Always a pleasure to stay at El Faro!
The facility and location have kept us coming back for 14 years now!
Stayed 11 nights in May 2024
This review comes from a trusted partner site and has not been verified.

2/10 Terrible

Piper Y.

Surf 103
El Faro is a great place to stay...as we have stayed there number of times. However, Surf 103 and VACASA has unfortunately been the biggest disappointment. Think twice about renting this unit. It's way less than luxury and the management company will not do anything about concerns or requests. Thankfully we were only in our rooms to sleep and get out....
Stayed 7 nights in Dec 2023
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

kim crooks k.

Home away from home
The staff were very helpful, sometimes going out of their way to help us with planning trips, attentive to a few things that needed fixing, etc. The photos are accurate, but the place is even more beautiful when you are there. We loved the location, the accommodations, but mostly the staff who helped in many ways.
Stayed 7 nights in Apr 2024

6/10 Okay

Fergus M.

Liked: Cleanliness, check-in, location, listing accuracy
Nice location decent place
It was clean but management wouldn’t let us check-in an hour early and there was no water in the water cooler. The unit is basic with really small bedrooms. The location is great but the property is dated and the boardwalk was damaged so it wasn’t safe to walk on. Overall decent place but not great.
Stayed 2 nights in Jan 2024

4/10 Poor

Rachael G.

Liked: Location
Disliked: Cleanliness, check-in, communication
Customer service rated zero
If you need any customer service avoid Isis, Pablo, or maria. These 3 fools take pleasure in wasting your time and DON'T help. Call regular customer service for help. Why? 1 I booked 11 months early and at 2 months, I needed to shift my days. Come a day later and stay a day later. Instead of canceling the first night and booking me for the 2nd night, they all wanted to charge me as if I was booking the entire reservation new and increase my reservation by almost 3 hundred. Battling through their incompetence for 2 days by email, I finally called customer service who canceled my 1st day and added an additional day and charged me the thirty dollar increased fee. 2. My husband tore a tendon Sunday and we arrived Tuesday with our 3 and 1 year old. I rented a wheel chair. We needed to rent a car to transport it and needed parking in the building. The closest lot was up a steep hill. I asked isis about renting a spot and she said no, they didn't have one. Instead of them calling in, I got the run around AGAIN by email. Thank God I had stayed in El Faro the past 2 years because I called the front desk myself and arranged for a spot at fifteen a day and the front desk woman was lovely to work with. 2. Due to the situation, we arrived a few hours early which would have been fine since we would have walked however we needed to check in early to receive the wheel chair. I asked for early check in. They were rude by email and not only unhelpful but telling me that "this isn't the only property they handle". All I asked for was to make a call to ask cleaning to do our apt 1st so we could check in. This aggravating email exchange took 3 hours. Finally they did it and we checked in 2 hours early. 4. Within 20 min of my 1 year old walking barefoot in the "newly cleaned apartment " his feet were filthy. I sent pictures. They said they'd send cleaning. They came Friday with no notice and left. They came Sunday and cleaned. For 5 days we had a dirty apt. 5. My reservation said 5 adults and we were 2 babies/ 2 adults. I tried to add 2 adult family to my reservation and isis and Maria made it miserable for 2 days saying no because the apt fit 5 and they were counting my 1 year old who was in a travel crib and not a bed. Also, the apt, according to the contract fits 6 anyway.Finally called customer service and they said my son was under 2 so didn't even count!! Wasted 2 days of my time AGAIN! El faro itself is wonderful and the staff is great. Vacasa is awful. Avoid!
Stayed 11 nights in Feb 2023

10/10 Excellent

Andrew M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place.
Location, location and very nice amenities
Stayed 3 nights in Feb 2023
This review comes from a trusted partner site and has not been verified.

4/10 Poor

Jill M.

Just OK
Great location.
Stayed 10 nights in Feb 2023

8/10 Good

Brigham S.

Liked: Check-in, communication, location
Nice but not
Front desk staff were fantastic however the building and unit were more rundown then advertised. Construction to exterior walls, boardwalk created daily excessive noise. Hammers and chainsaws make relaxing poolside not so great. Lack of kitchen items IE: pots, decent knifes made cooking a challenge. Toilet was broken in one bedroom, entrance door lock and bedroom doors were broken, furniture is getting worn out. Looks like a rental with little to know love. Wifi worked great however the Zenzi beach bar next door was loud until 3am each night. (Good food) Building location is great for 5th ave shopping and restaurants.
Stayed 6 nights in Feb 2023
This review comes from a trusted partner site and has not been verified.

8/10 Good

rose d.

Playa Del Carmen condo
This props was wonderful.Clean and pool just a few steps away. The best part private seating by pool and best message poolside I ever had. Reason for 4 stars instead of 5 is bc tv never worked more the 5 minutes. After being out all day wanted to unwind before bed nothing to do in condo. Internet was intermittent. Oh it’s walking distance to everything.
Stayed 5 nights in Sep 2022
This review comes from a trusted partner site and has not been verified.

4/10 Poor

Dana L.

Condo needs to be refreshed.
I would not recommend this unit. The complex was beautiful but Unit 103 is very well used. Cigarette holes in the sofa, oven beeped for 2 days, sink in master would not drain so stayed of water and vacasa would not send help, so it was full of standing water for our 6 night stay, orange traffic cones on the patio bc the tile on exterior was crumbling, chipped wooden coffee table...

10/10 Excellent

Mike C., Kewaunee, WI

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing Stay
Our family stayed a week and loved the location to the beach, 5th Ave, and all of Playa. Took advantage of Wal-Mart and stocked up on snacks, beer, and alcohol (very reasonable!). Also, the Circle-K right next door was very well stocked and had just what was needed. We will be back again, hopefully SOON!
Stayed 6 nights in Jan 2023
This review comes from a trusted partner site and has not been verified.

8/10 Good

Ashley S.

Great vacation spot.
The condo is in an amazing location! You are pretty central to everything you may need, tons of restaurants and activities in walking distance. The staff is very friendly and helpful. Security walks around 24 hours a day and we never felt unsafe anywhere in the area. Taxis are plentiful right outside the property as well. The pool area is beautiful but the water was always cold during our stay. The apartment itself had everything we needed and was perfect for our week long trip. The walls could use a fresh coat of paint and it would make the place feel a lot cleaner. It is clean, there are just scuffs and marks that make it feel worn. The couch could also use an upgrade, several either cuts or burn marks that make it feel less than clean. The only thing that I would say was a negative for us was it advertises beach front with chair access and the pictures show this as well, but there is no beachfront left. They do not put chairs out at all as there is no space remaining due to erosion of their beach front. There was no beach access during our stay from the actual property- it was all closed off. Erosion is not the fault of the property and we understood this but wish it was conveyed prior to, as it changes your beach plans for the trip.
Stayed 7 nights in Dec 2022
This review comes from a trusted partner site and has not been verified.

8/10 Good

Eli H.

The location and property were amazing
We had the best time, the only issue was the beds are rock hard.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Amanda M.

we love the department
We had a great vacation in Mexico, we love El Faro, we highly recommend it as a place to stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Howard Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Best area of town, nice
Excellent location. Very safe (security active 24 hours, many officers on duty all the time). My family of 5 loved it. You can walk anywhere a tourist would want to go.
Stayed 8 nights in May 2022

8/10 Good

Carol D., Victoria, B.C. Canada

Liked: Check-in, communication, location, listing accuracy
Awesome location
Booking was super easy. Check in was really easy; staff were very friendly and explained everything. The on site maintenance staff and security are wonderful. The location is fantastic - one block from 5th avenue! Not too noisy from neighbouring bars. The unit itself is a great layout on the first floor - walk right out onto the patio and then to the pool and the beach beyond. Couldn't ask for a better location. The unit is lacking in a few amenties - there were only two pots to cook with, no serated knives, no serving bowls and the cook top did not appear to work - not that we could figure out anyways! These things may not make any difference to a lot of people, but we specifically rented because its a condo with kitchen facilities. We bought a couple of bowls and a knife and some food flippers and left them in the unit. The rest of the unit is a little tired with old cabinets in the kitchen and old furniture. Overall we loved the location, the common property of the complex and the unit was quite acceptable. Would definitely stay there again.
Stayed 14 nights in Apr 2022
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Holly S.

Great Vacation Location!
We really enjoyed our stay. Having the pool and the beach right off the condo deck was amazing.
Stayed 7 nights in Mar 2022
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Ariana E.

Unas Vacaciones inolvidables
Lo pasamos muy muy bien. Las instalaciones son muy buenas y esta en medio de la ciudad. Cerca de todo. Muy recomendable para las Familias.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

annette m.

Nos encanta El Faro, regresamos cada que es posible
El Faro esta en la orilla a la Playa, tiene muy buenas instalaciones y todo listo para una buenas vacaciones. Lo recomiendo.
Stayed 7 nights in Dec 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Sarah G.

We love El Faro.
We have been here before and this apartment was phenomenal. The first level, the amenities, and attention are excellent.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

MONICA C.

A very well located condo with a beautiful view.
It is ideal for elderly people who do not use stairs. We had a great time.
Stayed 8 nights in Aug 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Eduardo d.

A beautiful place, well located and with the beach just a few steps away.
Excellent for families and for being close to the beach and in the center of the city. Highly recommended.

10/10 Excellent

Bree-Anne W., St. Albert Alberta Canada

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect
The ease of the ground floor location, the walking distance to Walmart, the great beach bars an restaurants and 5th Ave! All perfect! Would absolutely come back! Would 100% recommend!!
Stayed 3 nights in Aug 2021

About the host

Hosted by Vacasa of Quintana Roo

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Languages:

English, French, German, Italian, Spanish

Premier Host

Premier Host
They consistently provide great experiences for their guests
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