6/10 Okay
Dana M.
13 Feb 2025
Liked: Cleanliness, check-in, communication, location
Condo had some issues, Mgmt company helped out
Prior to our January stay in the Maalaea Banyons condo 104, I had looked at listing again and read recent reviews. One said dryer was not working or present. I contacted the owner via VRBO message to inquire about new dryer and was told it would be delivered before our visit.A day or two before our visit Mgmt company let me know was still a problem, so they offered to pick up our laundry weekly and provide a discount to price of stay. This worked, and then dryer delivery scheduled during our stay so we could do our own wash/dry. We also told them of other issues: dishwasher not properly installed so tips forward when loading; ants and roaches in unit; insufficient cleaning equipment (no broom, cleaning rags, cleaning supplies not labeled so not sure of use/purpose). Mgmt company staff very nice and helpful, but this was not as pleasant of a stay due to these issues. We were staying 3 1/2 weeks and supplies were inadequate quantities so they brought us more.
Dana M.
Stayed 26 nights in Jan 2025