6/10 Okay
James B.
9 Mar 2025
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Great property for a group but issues with the check-in
The property is great for a group of 10 adults. There is plenty of space and sufficient bathrooms and showers. The living area works really well for a big group and the kitchen is well equipped.The only issue was for the check-in, which was a complete mess. We were arriving early so asked in advance if an early check-in was possible, which understandably it wasn't. However we were never sent the details to check in so had to turn up at the property at the check in time to find that it was still being cleaned. We finally got in about an hour and a half after check in time (6pm) and only got the code for the door from the cleaners as we couldn't contact the owner for the check in details and the managing agent wasn't answering the phone and had sent no details either. We completely understood early check-in wasn't possible but the owner knew we would want to get in as soon as possible so to have to wait that long after the check in time with no communication was really poor and started the trip off very badly. It was a shame as the owner had been helpful in answering our questions before the trip so I am not sure what happened for them to have no check in details. They need to sort the check in out.The location of the property was fairly good. It was about a 5 minutes walk above La Tania.
James B.
Stayed 7 nights in Mar 2025