4/10 Poor
Jose B.
10 Aug 2024
Liked: Check-in, location
Disliked: Communication, listing accuracy
Disappointed
Four of us friends have been visiting the Palm Springs area for our annual summer vacation. Usually, we have had a great experience. Unfortunately, this summer’s experience was disappointing. The layout of the property was OK—3 bedrooms each with a bath in the main house and 1 bedroom with a bathroom in a separate unit (a casita). When we tried to contact the person in charge about some of the cons, he responded that he had not been to the property in many months and that an area of the house was going to be remodeled. We tried to contact him again and he never got back to us with regard to our concerns: 1) the main concern was that the air conditioner in the casita, except late in the evening would not go below low to mid 80’s which was very uncomfortable 2) The BBQ was not working which was disappointing as we enjoy grilling several times during our stay 3) there was no remote garage opener. Evidently the previous user accidently took it with them. 4)The ice maker was not working, though a bag of ice was left in the freezer. 5)The fan and main light in one of the bathrooms was not working. The overall cleanliness of the property was only fair. We hope these issues could be addressed for future guests.
Jose B.
Stayed 14 nights in Jul 2024