4/10 Poor
john O.
18 Nov 2022
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Bad day at Mr. Bennies Cafe
Mr. Beenie’s Café
Clean if you don’t mind cockroaches:
First appearances very clean a bit boho felt inviting.
Now who is responsible for the care and maintenance of the rental, the owner or their service company Spectrum properties?
First night in could not get the cable box to work, called Spectrum properties for help.
Was informed by the Spectrum associate there was no cable service? Found out the following day not to be true.
initially tried to cook dinner on the stove, found the one stove element broken.
To utilize the microwave, needed to plug it in, No big deal when removing the plug from the wall socket the entire plug, socket and box pulled out of the wall!
The following morning was the discovery of the cockroaches in the kitchen!
Informed spectrum properties of the cockroach infestation, the associate asked if we would like an exterminator to come out and spray, we respectively declined do too our fur babies and the carnage of dead bugs to clean up! The associate did manage to help us out with the tv box problem.
Would have not been an issue if the five remotes were clearly marked. And or instructions on how to get tv service.
An exterminator knocked on the door two hours later wanting to come inside and spray for bugs!!!
We chose to leave a day earlier due to the fact Mr. Bennies café was not relaxing and the issue with the bugs .
Reading the requirements for leaving Mr. Bennies Café all bedding and towels were to be placed in linen bag for service pick up. When we informed spectrum Properties we were living early asked about said linen bag, we asked about the linen Bag we don’t have that service any more, informed to leave bedding and towels on the floor?
john O.
Stayed 4 nights in Oct 2022
