We were excited to stay in this beautiful area, but the cabin was not what we anticipated.
Positive- The beds seemed pretty comfortable and I slept quite well each night, but this is where the excitement ended.
We arrived to the house late in the evening and I quickly realized it wasn’t entirely clean. I had to clean each of the 3 bathrooms- toilets, sinks, floors and we decided to use only 1 shower to avoid extra cleaning. While I don’t expect perfection, I also don’t expect to see remnants of other peoples body hair and debris in the bathrooms.
The silverware holder had food crumbs in it and dried food or sauce on several pieces of silverware. I washed each kitchen item before use. The refrigerator wasn’t clean and had leftover food in it from previous visitors (guidebook clearly states perishable food is to be disposed of before leaving) and I was told cleaning service was to do this after each visitor. These issues were brought to the hosts attention in an email. I felt dismissed when I read the response saying they live multiple hours away and have a cleaning service that had never had complaints before. While that may be true, it deflected ownership of the problem which I was left to clean up.
Overall, the house needs a deep clean and attention to detail from the host and their local attendant/cleaning service.
Bugs are a nuisance; there are bees at the kitchen entry door, living under the steps that lead to the door. There were countless giant ants along the perimeter of the window side of the home, most dead, but live ones were sighted daily. In the lower level bedroom off kitchen with two beds it seemed there is a gap in the door or wall seal because large bugs - dead and alive - were found on several nights which delayed bedtime for the kiddos.
The lower level bedroom dressers were full of the hosts items so there was no place to store or hang clothing. We had to trek upstairs with each clothing change, and this empty dresser also needed each drawer wiped clean of debris and some of mouse feces.
There is poor lighting in all bathrooms- a lady cannot apply makeup due to it being too dim.
The internet is non-existent; cell service is great!(this is mentioned in listing). Hotspot was useless.
Lastly the guidebook need updating and should include the info that’s in the email, which should also be updated.
I expect more after paying nearly $2700 for my stay; I would not book again.