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10/10 Excellent
Shelley K.
1 Mar 2025
Great house
A Wonderful Escape with Room for Improvement
We thoroughly enjoyed our five-week stay, escaping the cold in this beautiful home. The property provided a much-needed retreat, and the exceptional customer service truly stood out. The team was consistently responsive and helpful, ensuring we had everything we needed during our stay.
A few observations from our experience:
Master Bedroom:
• The bed sheets did not fit properly, which impacted comfort.
• The shower could benefit from a more thorough repair and cleaning.
• The toilet was not stable and wobbled when used.
Additional Concerns:
• The freezer was not functioning properly.
• While the internet connection upstairs was strong, it was noticeably weaker on the main level.
For Long-Term Stays:
• Cleaning supplies were not initially provided, but the management team did respond quickly to our requests for a toilet brush and broom.
• Hangers would have been helpful.
• There was no storage space for food.
• The furniture showed signs of wear and was not very comfortable, with some pieces making unusual noises. Homes around us had better outdoor furniture, as the two chairs are very different and the balcony view has no chairs.
A Note on the Surrounding Area:
We noticed that several nearby homes seemed to be used as party rentals, which occasionally affected the overall atmosphere. It might be worth considering a pricing strategy that discourages short-term party rentals—perhaps offering discounts for extended stays while increasing rates for shorter visits. This could help preserve the property's condition and attract guests looking for a more relaxed and respectful experience.
Overall, we had a pleasant stay and appreciated the beautiful setting and great service. With a few updates and adjustments, this property could truly shine as an ideal destination for both short and extended visits.
