4/10 Poor
David B.
23 Apr 2024
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Surprised Upon Arrival
The check-in process was easy and communicated well ahead of time. When I arrived (around 5pm), the condo was not cleaned (from the people who stayed there previously). I notified the owner, and they did get back to me right away and they tried to get someone to clean it that night, but at 5:30 pm on a Sunday night, it was not going to happen. So, I had to stay in a dirty condo for a night, until it was cleaned the next day. I think there was one bath towel that was only partially used: but whatevers. They said that they would refund my first night’s stay, but that also did not happen. Honestly, I was just happy to be skiing one last time before the season ended and didn’t want this one night to ruin my trip. Regardless, once the room was cleaned it had all the things that you would need (e.g., coffee filters, tissue, blankets, etc.). The heater is excellent and easy to use. On my last night, some people checked in above me (this is a bottom unit), and the ceiling is really thin, as in you could hear their bed frame squeak as they moved around in bed at night. All-in-all, this experience made me rethink this whole VRBO process, and if next time I should just stay at the Westin.
David B.
Stayed 3 nights in Apr 2024
