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10/10 Excellent
Craig A.
15 Jan 2024
Captiva Jan 2023
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a great house for our family vacation. It is clean and comfortable and in a great location for the beach, shops and restaurants as the island continues to recover from the hurricane. The heated pool was immensely enjoyed by my grandchildren.On the somewhat negative side, I booked this house in 2022 for a January 2023 vacation to celebrate by daughter's tenth wedding anniversary with her family as she had gotten married on Sanibel and wanted to return to the area. I booked the property thru VRBO with a 60 day full cancellation clearly stated on the listing. When Hurricane Ian can through, I tried to cancel the reservation well within the 60 day time frame so I could arrange an alternative trip for the family. However, hidden in the fine print that once booked I was subject to American Realty Group of Captiva cancellation policy of 90 days and despite the clearly displayed 60 day cancellation policy on VRBO they would not cancel or refund my money, They did allow me to rebook the house a year later at not additional cost and we had a great time. My point is to read the fine print and watch out for these deceptive practices.
Craig A.
Stayed 7 nights in Dec 2022