2/10 Terrible
Suzie H.
21 July 2024
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Unsafe Property, Dishonest Manager.
When we arrived at this property it was in such a state of disrepair, it was unsafe for our family to stay there. We made the decision to leave within 30 minutes of check in and spent the first day and a half of what was supposed to be a relaxing beach vacation scrambling to find another place to stay.
We were not expecting 5-star accommodations, and did not take the decision to leave lightly- we had just paid a lot of money for this vacation! However, THIS PROPERTY WOULD NOT PASS A BASIC HEALTH AND SAFETY INSPECTION. Major issues we identified immediately that impacted our decision to immediately vacate the property included:
- Unstable and rotting porch and stairs
- Molding and caving in ceilings
- Non-functioning, Filthy ac/ ventilation system
- Fridge dripping with condensation
- Non-functioning doors to the outdoors
We immediately contacted the host to let him know of our decision. He asked us to "do him a favor" and not leave a review. We have yet to see a penny from him.
Do yourselves a favor and find somewhere else to stay. Melbourne Beach is a beautiful area- there are plenty of other options- no need to deal with this nightmare!
Suzie H.
Stayed 7 nights in Jun 2024