4/10 Poor
Peter S.
12 Nov 2024
Liked: Check-in, location
Disliked: Cleanliness, listing accuracy
Nope
The listing mentions it can sleep 10 and has 3 beds and a living room "twin bed." The management company was responsive to any questions and concerns I had initially. I even received my security deposit shortly after checking out from this location. However, the property and the stay weren't as good as advertised. My group had 2 couples using 2 rooms, 1 person in the living room, and 1 in the 3rd room. There was no twin bed in the living room but a sofa with stained cushions, no pull-out mattress, and no extra sheets available. Texting GOATHOTE led to a back-and-forth about non-existent extra sheets in a closet and they would get text me after contacting their cleaning company. They didn't text back until 4:40 AM the next morning so we made do and found a cleaning closet with a cable lock that had some clean sheets we fished out to cover the sofa. GOATHOTE also said a blow-up mattress would be available to use in a closet, but it was dirty. On check-in, the 1st bathroom was not cleaned as the trash wasn't emptied, the shower was filthy, and a random article of clothing from the previous guests was left on the floor. The 2nd bathroom also had a door that would not lock. One of the couples mentioned that the blankets and sheets smelled musty and were possibly not washed. GOATHOTE apologized initially for the inconvenience but texted me to say there were discrepancies in what I reported and a video the cleaning company sent them. I will not book with them in the future.
Peter S.
Stayed 3 nights in Nov 2024
