4/10 Poor
Anthony S.
26 Jan 2025
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Not as described
Inaccurate/misleading listing & lack of cleanliness detracted from our stay.Positives -Barry was always quick to respond, including arranging repairs to the gas boiler (so we had hot water) on a Sunday.Apartment is within easy walking distance to most POI.The area is nice & quiet with very little street noise.Negatives -Listing inaccuracyParking; there is no On-site parking as listed at the time of our stay (I note this has been updated since our stay). The street parking is a Max. 4 hours during the day, or for Permit Holders (the spaces were full most of the time by Permit Holders) so this is not really a genuine option. The Castle Terrace Carpark is only a few hundred meters away (cost 36GBP/day).Living Area; the Photo Gallery has two separate photos titled "Living Area" as well as other photos of the bedrooms suggesting a separate living area. The reality is that the living area is the sofa bed & low table in one of the bedrooms (I guess if I had studied the photos more closely, I would have worked out that the "Living Area" photos were just close ups of the sofa bed).As four adults travelling around the UK by car for several weeks, onsite parking & living space were important factors in choosing where to stay. To find that neither of these were there was very disappointing.Cleanliness;The entry into the building is quite run down & dark.We had to clean inside the washing machine before using.The bathroom had several areas of mould & an unpleasant odour.
Anthony S.
Stayed 5 nights in Jan 2025
