Although the property had a great location (great amenities like pool areas) and beautiful beaches, the property itself was very misleading by the details provided in the description. The condo is in dire need of some attention, because it seems that other than new furniture, no updates have been done in quite some time. The kitchen itself has very few items, and if the item you may need is there, it is worn out or falling apart. There were two dining sitting areas, but after placing towels down on the high top, we realized it was broken to the extent it would fall on small children unless we moved it out of the way (we reported the issue immediately but nothing was done).
The property states that the wristbands provided need to be worn at the pool, gym, and tennis courts, but on-site security was very aggressive on continuing to tell us that we had to wear them on the beach (although security is only there every once in a while). The property also provides parking passes, however, they were not initially provided and it took over a day to get them, which we were concerned that our vehicles would be towed (they weren’t).
Additionally, the elevator code process is overwhelming complicated and talking with almost all other visitors, it became clear that it was a thought everyone had. Also, most of the time only one of the elevators works, and trying to get the one that is broken fixed, seems to be a hassle for the on-site property management team.