2/10 Terrible
Holly W.
30 Mar 2025
Disliked: Cleanliness, check-in, communication, listing accuracy
RENTER BEWARE...DO NOT RENT...FILTHY!!!
DO NOT RENT THIS PLACE!! We are a ski family and rent VRBO properties frequently. We are 5 Star renters who have been members of VRBO for close to 10 years. This place was by far the WORST place I have ever rented.The cleanliness of the place was a NEGATIVE 10 (dirty toilets and private part hair found in the bathrooms is just completely UNACCEPTABLE.) Floors that have not been washed in ages. A countertop where you can see a layer of dust and a fridge with crumbs and smeared food on the door. A broken valence that almost fell on my head when I went to close the blinds. I took pictures and sent to the owner immediately. I requested a discount at first then a full refund once I saw the hair in the bathroom. I was willing to settle for a discount, but their only response was for me to pack up and leave in order to be compensated. Yeah right, pack up an entire car load after I just unpacked with five kids and one who bruised a rib while skiing and was in a lot of pain. They had no remorse what so ever. No apologies, nothing. It was completely disgusting the way they behaved. The kicker...they were next door the entire time in the other unit they owned. I was not aware of that until I went outside the next morning and saw their car parked in unit 50 spot. They didn't even have the decency to come over and see for themselves. Save yourself the disgust and find another place to rent.
Holly W.
Stayed 1 night in Mar 2025
