4/10 Poor
Janay R.
31 Mar 2025
Liked: Cleanliness, communication, location
Disliked: Check-in, listing accuracy
It was ok
I was provided a lock code for a lock that didn’t work so when we got there we had to stand in the hallway w/ our stuff while on hold w/ the customer service to provide an alternate way in. Once we were finally able to get in, unit was spacious and clean but the furniture was worn out in the living room so we didn’t do much family time in the unit because the furniture was not comfortable. In the brochure the master bedroom shows a balcony but we couldn’t use that balcony because the door was broke so we couldn’t even open it. The water pressure for the sink in the kids room Was no good at all. I had planned to be cooking for my family while there but the pans was raggedy I almost burnt the food because the pots and pans stick so bad even though I would use cooking oil. The best thing about this place was the area, the space, and the cleanliness. We enjoyed the amenities of the resort more than the actual unit.
Janay R.
Stayed 3 nights in Mar 2025
