2/10 Terrible
Bruce T.
6 Jan 2025
Liked: Check-in, location, listing accuracy
Disliked: Cleanliness, communication
The Only Thing Luxury is the Address
Some people enjoy cruises or all-inclusive vacations, but I prefer luxury beachfront condominiums, staying two to three times a year. For nearly 15 years, Daytona Beach Shores has been my destination of choice, so I know what to expect from premium rentals costing thousands of dollars per week.This property initially seemed to meet the luxury standard. It’s a well-maintained condo near the no-drive beach, with a spacious corner-unit balcony, great views, and convenient parking. However, the issues during my stay overshadowed these positives:The unit wasn’t properly prepared. Furniture and plants were left out of place, with a faux plant on the bed and another in the bathroom. Cockroaches were a persistent problem, appearing in the kitchen, closets, and even the dishwasher. Several lights weren’t working, with no spare bulbs provided. A kitchen drawer fell apart, and a cable box hung from the wall. Basic amenities like trash bags, dish soap, paper towels, toilet paper, and laundry detergent were insufficient or missing. The kitchen lacked essential tools, and the TVs didn’t work, with no instructions to fix them.While the unit’s owner is ultimately responsible, the property management company failed in its duties. Their role is to ensure cleanliness, functional appliances, and adequate supplies. This experience was unacceptable, and I will avoid properties managed by this company in the future.
Bruce T.
Stayed 7 nights in Dec 2024
