4/10 Poor
ZERICK H.
20 Mar 2023
Liked: Check-in, location
Disliked: Cleanliness, communication
Nice house, great views, & German roaches
The house is very nice, affordable, and the views are amazing! The property manager was "trying out a new cleaning company" so we didn't hold it against him that the place wasn't the cleanest, we just bought supplies and cleaned it. There was food still sitting in the microwave, the oven had burnt food caked into the racks dripping down to the bottom plate, crumbs all over the sectional & under cushions, long strands of hair everywhere - in the showers, on the floors, the rugs, and vanity. We washed and cleaned this place top to bottom before unpacking. We had issues with Giant Roaches, but I guess being by the water that was to be expected since they are native to the lake. We just didn't know that going in, it's not like you would mention something like that in the description of the listing. The manager had the place sprayed twice and it helped a little but they kept coming. My wife, being upset that the problem was not being solved, was texted by the manager and called a "Prima Donna" for not being able to put up with a couple of bugs and that he was out $500 because he had to pay to have HIS property treated. I paid way more to stay here for 2 months plus spent at least $200 on Raid & Ortho perimeter defense. I sprayed the entire house inside & out, basement and all, every other day for weeks to only slow down the infestation, even after they came and sprayed twice! Overall nice property but I'm not ok with bugs crawling on me in my sleep. I think the problem needs to be addressed or explained in the listing. There are some really beautiful houses on this street $500k+ and I find it hard to believe everyone around this lake is ok with having roaches in their houses just because they are native to the lake. Before leaving we still cleaned this house top to bottom so the next tenant will atleast walk into a properly cleaned place!
ZERICK H.
Stayed 31 nights in Feb 2023
