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4/10 Poor
Katherine C.
11 Apr 2024
This rental is for you if you like:
• suburban neighbourhood where you need to drive everywhere
• poorly maintained house and yard with lots of wind and sand. We rarely used the yard because the furniture (pillow/cushions) we so filthy with dust.
• that walkway and landscaping stones that are watered twice a day, in a desert, and deep enough you need to step around it every morning. Many landscaping lights were broken over in the front; plants were sparse; there was an underground water leak in the irrigation system.
• a living room TV that spends half its time buffering (although the bedroom doesn’t). But it wasn’t a huge deal because all the mainstream network channels are only available with log-in credentials. We did catch the Superbowl but somewhat the floating pink jelly fish over the plays destroyed any enjoyment; that was Nickelodeon. No Oscars for us. And don’t think you might connect you laptop to the TV to stream – not allowed. The listing indicated there was “cable”, so we didn’t expect fancy channels or a PVR. We did expect mainstream networks.
• A house binder with inaccurate instructions and information about services in a different municipality
• Sticky front gate – we had to climb over once as we couldn’t get out
• Some of the furniture is not very stable – bed frame in ensuite, standing mirror
You will now find (thanks to us pressuring VACASA): a toaster that works, hand towels for all four guests, a spa that works, ice cube trays to make ice (the water/ice feature of the frig doesn’t work), dinner plates that fit in the microwave. Burnt out bulbs replaced. The serious leak (that started after a repair person was looking at the water system to the frig) under the kitchen sink was fixed by a plumber. We’ve left in place our temporary fix for the leak in the office – towels and a styrofoam cooler to catch the drips during rainstorms (the most we measured was 4 inches).
The promo pictures are accurate, but when you look a bit deeper the property is poorly maintained. Nor is it particularly well -appointed for long-term guests.
The lemon and grapefruit from the backyard were delicious and the fragrance off the trees lovely.
We have been coming to the Palm Springs area for 2 decades. This was our worst house. Vacation Palm Springs Rentals was great years ago when they were truly a local company; we don't plan to rent through VACASA again.
Note: we rented for 2 months mid-Jan to mid-Feb.
