10/10 Excellent
Amanda P.
23 June 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Steamboat Stay
The property was lovely and as described in the listing, 4 bedrooms (3 upstairs, 1 down), 3 full bathrooms (1 upstairs Jack & Jill, 2 down), large kitchen, multiple big screen TVs, steam shower, jetted tub, laundry in unit, and more. I really appreciated the ability to choose from a variety of pillow styles for sleeping! The decoration was authentic and gave off a modern cabin-like vibe. We were very pleased with our stay and have already recommended the location to other friends.
Just a few suggestions for instructions and the property management packet of information. When we arrived there was an acknowledgement form of rules and regulations. We filled it out, but it didn't say what to do with it. It also said we would need to drop off the parking passes at Retretia, but the passes were time-specific, dated with our stay and we would be leaving when the property management office was closed. After calling the number listed a few times, I was finally able to get through and was told that we could leave both the parking passes and the check-in sheet in the unit. I also asked about the trash receptacle padlock as the number listed in the instructions was incorrect, but they weren't aware of a change. It wasn't working, but luckily I was able to crawl under to throw the trash away.
A suggestion for the reservation confirmation would be to include instructions for the steam shower and jetted tub as. A back up roll of paper towels and a corkscrew would be helpful too. Thanks!
Amanda P.
Stayed 3 nights in Jun 2024