4/10 Poor
Leah F.
17 Apr 2025
Liked: Cleanliness
Disliked: Check-in
Disappointed
The cabins are beautiful and somewhat clean. when we arrived we couldn't get the door to opened to save our life. We was pushing the code in they gave gave us and the door just wouldn't open. We had to call maintenance and wait even longer after our 6 hour drive with 8 kids who we're all ready to just get in and swim. When we got in we went thru the cabin of course and seen where everything was when we get to the pool area we followed the directions to get into pool area when we followed the directions for the pool alarm that's was in the pool and couldn't get the pool alarm to turn off,it's a loud alarm that we had to call maintenance again and wait for him to come back out and help us turn off pool alarm. So now that's twice we had maintenance come out..Im short and couldn't get in hot tub and enjoy it because I couldn't get my short self in it.very disappointed. Then the room I took had the hot tub in it and it was so deep and no handrails for me to get in it either. The steps and rocks out front are very dangerous and the step up is so high I barely could make it up on the porch. This was something I really wanted to enjoy and it was very disappointing.Thank you Leah Fields
Leah F.
Stayed 3 nights in Apr 2025