4/10 Poor
Ann S.
29 June 2024
Liked: Check-in, location
Disappointing
Very excited upon arrival on Saturday. Pool was cloudy and had debris but hoped it would clear up. Could not even see the steps. No lights outside on either porch. Had to grill in the dark. Had to get the gas bottle for the grill filled before we could cook and after being told it was a charcoal grill before we got there. Manager text on Monday to tell me someone would be there Tuesday to repair the screens on the porches. Manager said he would not be there long. He was there everyday working for 4 days and left ladders and equipment each day. He was on the porch that we had to cross every time we went outside. Not his fault. The manager text on Wednesday to say that the owner wanted to show the house that morning( house is for sale) I couldn’t believe it. I told mngr that I thought compensation was warranted. The owner offered $200. I thought that was ridiculous. Then she offered $200 for screen repair and $200 for showing house. That was when I thought the screen guy was going to be there one day. House showing was canceled, so they said they would reimburse the$200 for repair guy being there. I think it should be $200 for each day he was there. Then manager said pool guy would come on Wednesday. I said great because it was green and cloudy. He did not come until Thursday, and left before I could talk to him. manager talked to the pool guy who said he shocked the pool and the breaker was off so no circulation. It was filthy! We skimmed and scrubbed it!Bad first VRBO
Ann S.
Stayed 7 nights in Jun 2024