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Gorgeous Three-Level Home w/Free WiFi, Washer/Dryer, Game Room, Firepit

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Reviews
8.6

Excellent

4 bedrooms4+ bathroomsSleeps 12335 sq m

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Fireplace
    FireplaceFireplace
  • Air conditioning
    Air conditioningAir conditioning
  • Kitchen
    KitchenKitchen
  • Outdoor space
    Outdoor spaceOutdoor space
  • Washer
    WasherWasher

Explore the area

Map
Sugar Mountain, NC
  • Popular LocationSugar Mountain Resort16 min walk
  • Popular LocationHawksnest Tubing Park18 min drive
  • Popular LocationGrandfather Mountain21 min drive
  • AirportTri-Cities, TN (TRI-Tri-Cities Regional)79 min drive

Most relevant reviews

Rooms & beds

4 bedrooms (sleeps 12)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 King Bed

Bedroom 4

3 Single Beds

Common space

2 Double Sofa Beds

4 bathrooms, 1 half bathroom

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Bathroom 5

Spaces

Deck or patio
Kitchen
Separate dining area
Dining Area

About this property

Gorgeous Three-Level Home w/Free WiFi, Washer/Dryer, Game Room, Firepit

182 Shelter Rock

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

With soaring, vaulted ceilings and an open and spacious living space that spans three levels, this wonderful Sugar Mountain home is the perfect staging point for your family's next mountain adventure! Downstairs, you'll find a pleasant sitting area dressed with comfortable furniture, rustic and attractive wall art, and soft, carpeted floors, the ideal place for older kids to hang out in or for a little privacy while you get in a little last-minute work. Speaking of which, the home's high-speed internet and free WiFi will make it quick and easy for remote workers and students to get their projects completed on time. The main level living area features glossy wood floors and lots of space to move around in. You'll love entertaining guests in the living room while a riveting ballgame plays on the large flatscreen TV mounted just above the gas fireplace. The full kitchen is loaded with lots of fun things to play around with, including a center prep island, large appliances, and lots of gorgeous cookware, and your dinner guests will enjoy an elegant dining experience at the handsome dining room table with seating for eight.

After a long afternoon of hikes, the private washer and dryer will make short work of everyone's laundry while you grill up today's fresh catch on the furnished second-level deck's gas grill. Spend your evenings toasting marshmallows with the kids over the cozy firepit and enjoying a quiet evening of stargazing with glasses of wine with friends. When it's time to wrap it up for the night, everyone will have plenty of space and privacy to relax and sleep in. Off the living room, the main level bedroom enjoys a king-size bed, deck access, and an en-suite bathroom with a jetted tub and a walk-in shower. Upstairs, the first bedroom off the stairs has a king bed, as does the second bedroom, with a full bath between. All three upstairs bedrooms boast flatscreen TVs, and the loft sitting area has two comfortable reading chairs for anyone who wants to get in a little night-reading without disturbing anyone.

What's nearby:
Whenever you need to take a break from the kitchen, be sure to check out all the fantastic restaurants in the area such as Highlander’s Grill & Tavern, The Pedalin' Pig, and Valle de Bravo Mexican Grill 2. Go for a terrific hike when you visit Profile Trail to Calloway Peak Trailhead or Tanawha Trail at Linn Cove Visitor Center. You'll also be just three miles south of Sugar Mountain Resort, Inc. where you can enjoy ski runs like Easy Street Extension and Lower Flying Mile for the beginners, Upper Flying Mile and Gunther's Way for the advanced skiers, and Boulder Dash and Tom Terrific for the group experts.

Things to know:
4WD/traction may be required in winter.
To provide guests with an unforgettable stay, all TVs are equipped with Netflix and four TVs are equipped with DirecTV.

This property is managed by Vacasa North Carolina LLC.

If you are bringing a dog on your trip, the pet fee is already included in your quote when selecting ‘Yes’ to pets. If you would like to add more dogs, please contact us. The pet fee is per stay and ranges between $150 and $200, depending on the bedroom count, and will apply for each additional dog.

Parking notes: There is free parking available for 3 vehicles.

Ski shuttle details:

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!


Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

Property manager

Vacasa of North Carolina
Premier Host
Premier Host

Languages

English, French, German, Italian, Spanish

Amenities

Kitchen
Washer
Dryer
Pet-friendly
Air conditioning
Mountain view

House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM

Children

Children allowed: ages 0–17

Events

No events allowed

Pets

Pets allowed
Dogs only. Max of 2. Weight limit: 50 lbs each.

Smoking

Smoking is not permitted
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock

We should mention

A car is required for transport to and from this property

About the area

Banner Elk

Located in Banner Elk, this holiday home is near theme parks and in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain and Pisgah National Forest. Travelling with kids? Consider Land of Oz and Magic Mountain Mini Golf and Arcade. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
Map
Sugar Mountain, NC

What's nearby

  • Sugar Mountain Resort - 16 min walk
  • Grandfather Golf and Country Club - 9 min drive
  • Hawksnest Tubing Park - 18 min drive
  • Grandfather Mountain - 21 min drive
  • Beech Mountain Resort - 23 min drive

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 79 min drive

Restaurants

  • ‪Blind Elk Tap Room Banner Elk - ‬13 min drive
  • ‪Banner Elk Cafe - ‬13 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Kaye's Kitchen - ‬18 min drive
  • ‪Bella's - ‬6 min drive

Frequently asked questions

Is Gorgeous Three-Level Home w/Free WiFi, Washer/Dryer, Game Room, Firepit pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Gorgeous Three-Level Home w/Free WiFi, Washer/Dryer, Game Room, Firepit?

Check-in begins at 4:00 PM.

What time is check-out at Gorgeous Three-Level Home w/Free WiFi, Washer/Dryer, Game Room, Firepit?

Checkout is at 10:00 AM.

Where is Gorgeous Three-Level Home w/Free WiFi, Washer/Dryer, Game Room, Firepit located?

This family-friendly Banner Elk holiday home is located in the mountains, within 3 mi (5 km) of Sugar Mountain Resort, Linville River and Sugar Creek Gem Mine. Grandfather Mountain State Park and Watauga River are also within 3 miles (5 km).

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

7.6/10

Cleanliness

10/10

Check-in

9.4/10

Communication

9.8/10

Location

9.2/10

Listing accuracy

Reviews

8/10 Good

Daniel P.

Liked: Check-in, communication, location, listing accuracy
Great House
It's a great house for a group up to around 8 people. Good location, very well designed. We enjoyed it very much.
Stayed 2 nights in Feb 2024
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Miguel P.

Beautiful home
This beautiful home is located only minutes from stores and attractions. I rented the home on December 1st and had a wonderful time. Rooms are big. TVs all work, bathrooms and Kitchen are clean and it has everything you need to feel at home. I recommend this home 100%
Stayed 2 nights in Dec 2023
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Vipul G.

Great location, plenty parking, clean house
3 car garages, clean house, convenient to resort

8/10 Good

Stacy P.

Liked: Check-in, communication, location, listing accuracy
Ski trip
Property wasn’t as clean as I would have liked.
Stayed 3 nights in Dec 2022
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Amy D.

First Mountain House Rental
The house itself was nice & spacious but a bit dated. Cleanliness wasn’t up to par as beachhouse rentals & not everything worked
This review comes from a trusted partner site and has not been verified.

8/10 Good

Kimberly L.

Beautiful home
Beautiful home with a convenient location. Property manager was responsive to our needs.
Stayed 2 nights in Oct 2022

10/10 Excellent

Brandi L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Girl’s getaway
We enjoyed our stay in this large, nice home. Wish the weather would have permitted us to use the deck area and fire pit. Convenient to shopping and good restaurants.
Stayed 2 nights in Sep 2022
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Robert H.

Great mountain home
Plenty of room and the fire pit was great
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Gayle L.

182 Shelter Rock-Great Mountain Home
We were impressed upon entering the house. The layout was perfect for our family get-together of 5 adults and 4 boys ranging in age from 11-17. The location was great as we were close enough for a day trip to Asheville & Cherokee and also to Nolichuky for White Water Rafting. Two experienced Eagle Scouts and the boys all enjoyed their day on the River. The weather wasn't the greatest for Grandfather Mountain but the six of us who went there had a good time anyway!
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Check-in, location
Disliked: Communication
Important Items Lacking or Not Functional
Property and location excellent; kitchen ill equipped for cooking; no coffee maker for the first 2 days; main TV in family room non functional; Dishwasher broken all week; outdoor grill disgustingly dirty/nasty. Reported all of the issues 3 times and then gave up!!
Stayed 7 nights in Jul 2022

8/10 Good

Lana S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Sugar Mountain
The house was very large, beautiful and accommodating. It was clean but there were many stains on the carpet probably due to animals staying there. A hair dryer was mentioned but we didn't find one. We also did not have ice as the ice maker wasn't working. All said it was a nice place that I would recommend.
Stayed 3 nights in Jun 2022

10/10 Excellent

Maria Gloria A.

Liked: Cleanliness, check-in, communication, location, listing accuracy
A very family and cozy place
The property is nicely decorated in a very much mountain-family-cozy style. The areas are big enough for large families spending vacations together. The firepit, table tenis, and futbolín are really great ideas. We had a lot of fun with them. The property is also well equipped in every sense, specially, the kitchen. As a suggestion, you could really make a difference with a little bit more of cleaning supplies, paper towels, etc.
Stayed 4 nights in Dec 2021

6/10 Okay

Analia P.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Nice house- bad mattresses
The house is beautiful and very spacious for a large family but the mattresses are very hard in every room and we had a hard time sleeping. After a day skiing you are wishing for a nice comfy bed and everyone in our party complained about the bed being uncomfortable. Did not have hair dryer, there was hair in our bed sheets and bathroom shower but that's a cleaning team issue. The management was great and they responded very quickly. If they can buy some pillow tops for the mattresses, I will rent again. Stain in master bedroom carpet needs to be clean too but not a biggie for us.
Stayed 5 nights in Dec 2021
This review comes from a trusted partner site and has not been verified.

6/10 Okay

Kelly T.

Recent visit December 2021
House is very open with updated furnishings. You will need a 4x4 in the winter. Loved the gas fireplace with remote start. We were planning to grill out most meals so we checked the fuel tank upon arrival. Gas was empty so we called the office and they had a new tank delivered within 45 minutes, very responsive. The house could use a deep cleaning. Spots on carpets, some dirty dishes in cabinets, coffee and grounds still found in coffee pot. There were plenty of plates, silverware and glassware. They could use more serving dishes for those that may be cooking in. Also, the center large burner on the gas stove did not work. Very nice to have TVs in all the bedrooms, updated pillows and bedding could be used. Upstairs there Are three bedrooms, and two bathrooms. The bedroom with the twin beds is the one with the bathroom attached. It seems that it would make more sense for this to be set up with a primary bedroom versus the two king beds sharing a hall bath. One additional thing to note is that the bathrooms did not have hairdryers as listed on the amenities. We did enjoy the basement and the games for evening entertainment. The one downside I would say to the basement is there’s no access to the outside. In the event of any emergency the only exit would be back up the stairs. It appeared that the outside doors were not accessible and locked for guest. Difficult to regulate heat upstairs, stayed mostly hot.

8/10 Good

teresa b.

Liked: Cleanliness, check-in, communication, listing accuracy
4 day stay
beautiful house but had a slight problem on first entering the property. Looked like cleaner had left in a hurry and left clean a lot of items where they didn't belong. This however was not a problem for us and we were happy to put things where they belonged. I honestly feel that we left the house in great shape ( we were not bothered by cleaning it ourselves). All dishes were washed, dried and put away. We wiped down all counters, etc. The only thing we did not do was make the 2 beds we slept in because we figured they would have to be made again with clean sheets, etc. We did have a wonderful time and sincerely appreciate all you did for us.
Stayed 4 nights in Nov 2021

6/10 Okay

Russ J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Chemical smell
I guess the carpet was cleaned shortly before we arrived. The chemical smell was so strong that we had to open windows and leave for a few hours. This was disappointing—my wife has asthma and I easily get headaches from chemical exposure.
Stayed 3 nights in Sep 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Daniel D.

Great Sugar Mountain home
The home is very comfortable and immaculate. It’s obvious the owners renovated recently. New furnishings. New TVs. New kitchenware. There is a lot of space here for a large family. The location is near the top of Sugar, affording cool temps all day. We would definitely return to this home.
Stayed 12 nights in Aug 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Beverly H.

LOVE this house!!
House was fantastic - roomy, great layout, very clean, easy parking, convenient location! Had a power outage while we were there (affecting all of Sugar Mountain) and Vacasa representative responded very quickly! Great service!
Stayed 3 nights in Aug 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Phyllis P.

Great house
Great place to stay when needing a getaway

10/10 Excellent

Desiree M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Sugar mountain retreat
We really enjoyed staying at this property because it had everything we wanted/needed. We had my elderly parents with us which meant we needed as little stairs as possible and this house was perfect for that! We kept them on the main floor and the driveway was very level getting into the house which is hard to find in the mountains. Our kids (12 and 8), stayed downstairs on the pull out couch and loveseat and they loved playing ping pong and foosball. The rest of us had the upstairs rooms and bathrooms for everyone were great. The main floor bathroom was a little tricky for my parents, as they couldn't adjust the removable shower head on their own and the shower door lacked proper sealing so, the water leaked out. However, this is an easy fix. There was plenty of room to spread out. The back porch was great to hang out on with a large table and chairs. Rocking chairs would be my only suggestion for the outside. The kitchen appliances were great, we could have used one more large pan for our group but, we appreciated that the pans looked new and clean! The location is perfect and the weather could not have been better. We didn't want to leave! We definitely want to stay here again in the future.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jennifer G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect Mountain Stay
This house was perfect for our family get together. There was enough room for all of us. The location was great, close to everything. I would only mention that the fire pit area was a bit overgrown and pretty steep to get to, so be careful. There are no chairs down there either, only wooden stumps. Overall everyone thoroughly enjoyed themselves.
Stayed 6 nights in Jun 2021

8/10 Good

Janet K.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Wonderful Stay
Beautiful house, beautiful setting. House was very clean, beds comfortable. Plenty of linens, glasses, mugs, plates, but cookware is a letdown. Game room was great fun but the ping pong paddles definitely need to be replaced. Now for the annoyance: they advertise that every tv has Netflix. Not true as...the biggest annoyance, no internet. When you are traveling with two college students that had coursework due, panic time with no internet in this day and age. We called and were told maintenance would be there to check. Next day the very nice fellows arrived, tried everything including a new router. Nothing. The bottom line was they recently upgraded to higher speed internet but something in the lines outside of the house are causing the problem. My advice is to definitely stay in this spacious home but if internet is important to you, confirm with them that it is, in fact, working. One minor thing...you are given a code for the lockbox. BUT there are two lock boxes! One where there is a bike lock hanging and was the first one we saw. We tried it several times but no luck. We tried the keypad on the door. No luck. As we turned to go for our cell phone to call we spied another lockbox. Success! Why two lock boxes 20’ apart? At least say “the lockbox closest to the front door.”
Stayed 2 nights in May 2021
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Kelly C.

Great place for Family Time
We enjoyed this house so much. Plenty of space, comfy beds and great location.

10/10 Excellent

Donna S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Convenient Getaway to Sugar Mountain Ski Resort
We enjoyed our stay. The house worked well for our family.
Stayed 4 nights in Feb 2021

About the host

Hosted by Vacasa of North Carolina

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Languages:

English, French, German, Italian, Spanish

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Premier Host
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